FREQUENTLY ASKED QUESTIONS
FAQ
What services do you offer?
We provide comprehensive property management services, including tenant screening, rent collection, maintenance coordination, property marketing, and financial reporting.
How do you screen tenants?
Our tenant screening process includes background checks, profession, employment verification, and rental history verification to ensure reliable tenants (from previous house lived).
What are your management fees without managing my property?
Our management fees vary based on the services provided and the property type. Please contact us for a customized quote.
How do you handle maintenance requests?
Tenants can submit maintenance requests through our online portal. We prioritize urgent issues and ensure timely responses for all requests.
What is your policy on late rent payments?
We have a clear policy regarding late payments, which includes grace periods, late fees, and potential eviction procedures. Details are outlined in the lease agreement.
Can I manage my property myself?
Yes, we offer flexible management options. You can choose to handle certain aspects while we assist with others, depending on your needs. We can as well manage the entire property so you focus on other important issues.
How often do you conduct property inspections?
We conduct regular property inspections to ensure maintenance standards and compliance with lease agreements. Frequency can be adjusted based on owner preference.
What should I do if I have a complaint as a tenant within your properties?
We take complaints seriously. You can contact our office directly, and we will address your concerns promptly.
How do you handle tenant evictions?
Evictions are handled in accordance with local laws. We ensure that all legal procedures are followed to protect both the owner’s and tenant’s rights.
How can I get started with your services?
To get started, please contact us for a consultation. We will discuss your property management needs and create a tailored plan for you.
